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Privacy Policy

We respect your privacy and we’re committed to protecting the data you supply.



1. Information this website collects


Via our newsletter sign-up – if you agree to sign-up, we may collect your name and email address in order to forward our e-newsletters and other relevant marketing material.


Your details may also be used to aid us in our marketing efforts.

If you are 15-years-old or under you must get parental consent to sign-up.


This information is stored on our database for the above purposes on a third party secure server (see below for more information on our third party data processors).


We have installed an SSL certificate on our website to aid with data security.

You can request for your data to be removed from our database at any time by contacting us or clicking the ‘opt-out’ link provided in each e-newlsetter, contact form and email link.


2. Information storage


The information you provide to us via email or within an enquiry form from our website will not be stored in a database. However, your email address and the details you provided will, of course, be within our email client systems (such as Outlook or similar mailing systems) until we delete it.


We will use the information you provide to deal with your enquiry, the project we are commissioned for, or to aid with our marketing efforts.

3. Cookies

Use of cookies


A cookie is an element of data that a website can send to your computer (or other electronic device), which may then be stored on your system.


Cookies allow us to understand who has seen which pages and advertisements on our website, to determine how frequently particular pages are visited and to determine the most popular areas of our website.


Non-personal information such as browser type, operating system and domain names may be collected during visitors' use of the website and we may use this information to measure the number of visitors to the website.


Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the website.



Consent to cookies


There is a notice on our website home page that describes how we use cookies. So, if you use the website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described above.



What types of cookies do we use?


We may use cookies and similar tools across our website to improve its performance and enhance your user experience:


  • First party cookies – we set these cookies and they can only be read by us


  • Persistent cookies – we may use persistent cookies to recognise your device for more than one browsing session; they will be saved on your computer for a fixed period (usually one year or longer) and they won’t be deleted when the browser is closed.


  • Session cookies – we may use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed


  • Third party cookies – we may use a number of third party suppliers who also set cookies on our website in order to deliver the services that they provide; these cookies are known as third party cookies.


By deploying different kinds of cookies in this way, we are able to make our website more user-friendly. For example, persistent cookies allow us to save your password so you don’t have to re-enter it every time you visit the site. Our website may also use cookies to monitor website traffic and/ or to make sure you don't see the same content repeatedly and/ or to deliver content specific to your interests.


The cookies that we use can also be roughly divided into three categories based on the function that they carry out on our website:


1. Essential Cookies – enable a website to function at its best; for our website this means making your shopping experience as straightforward as possible, specifically so the website can remember what’s in your ‘shopper's basket’ and to allow the contents of this basket to be transferred to the checkout and purchased. And they can also determine whether a customer is signed into a secure area of the website, such as the checkout area. Essential cookies are not harmful to your computer and they do not store personal data such as your credit card details


2. Functionality Cookies – designed to save personal data, such as names and addresses, which on a customer’s return to the website will not need to be filled out again. They also remember important information such as your response if you’ve been asked to fill out a survey to prevent unnecessary repetition. So then, functionality cookies can tell us if you have already logged in to your account, tell us if this is your first visit to the website and enable live chat services to function correctly.


3. Third party cookies – determine which adverts are most likely to be preferable to a customer, based on their interests. They also assess how effective an advertising campaign is for customers and so, accordingly, limit how often specific adverts are shown to them. The bulk of third party cookies are placed on to a shopper's computer by the selected advertising organisations that we have granted permission to do so. These cookies then will remember when customers visit our website and will then inform our advertising organisations so they can provide adverts of probable interest.


In summary, third party cookies gather information about a customer's typical browsing habits and display adverts of most relevance to you.

The information stored in third party cookies in order to display adverts is completely anonymous and therefore contains none of your personal details. We have a number of third parties that use data provided through our website.


These third parties (with links to their own privacy policies) are:






Social media platforms

We also provide links to our social media pages from this website; they too have their own privacy policies, should you wish to check them:





Disabling cookies


The essential cookies we use are necessary so you can transact on our website; without these cookies, the site won’t function properly (specifically the shopping basket and check out features).


If you would like to ensure no further non-essential cookies are placed on your computer, please enact the following steps (please be aware, though, that doing so will not remove the current cookies placed on your computer but will ensure no further non-essential cookies are placed on your browser during your visit to our website; it will also mean you lose key functionality on the site and may mean it is not possible to buy certain products – you can usually adjust your browser so your computer does not accept cookies):


  • Go to the heading ‘Manage Cookies’ and click on the option you prefer, either stopping cookies being installed or notifying you of them


  • From the list provided, click on the programme which your computer uses; if this is not shown on the list, click on the ‘Help’ heading on the bar at the top of the page, search for information on ‘Cookies’ and an explanation of how to delete cookies will appear; then follow the instructions.


Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer (or other electronic device). How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of Internet browser programme your computer uses.


You can follow the appropriate instructions for your specific browser type by clicking this link: (please note this link will open a new window, leading to an external website and we are not responsible for the content of external websites).


Also, it’s important to note that cookies do not contain confidential information, such as your home address, telephone number or credit card details. Moreover, we do not exchange cookies with any third party websites or external data suppliers. If you do choose to disable cookies,



How to disable third party cookies


Users based in the European Union, can visit to opt out of the third party cookies. Again, the above website is not connected to our website and so we are not responsible for its content.



4.  Consent


In cases where we need your consent to hold and process your personal data, we will ask you to check a box on the relevant form or webpage to grant your consent. By checking such a box you are stating that you have been informed as to why we are collecting your personal data, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject (all of which is set out in this policy).

5. How We Handle Data Breaches


We will report any unlawful data breaches to relevant authorities within 72 hours of the breach.

6. Your Rights


If you so desire, we would be happy to provide you with a copy of the information we have stored (i.e. your personal data); please see the contact information below. If you wish for your details to be deleted, please let us know via the contact details below.

7. Contact information/ data controller:

Cast Radiators Direct
Unit 15
Matrix Way
Buckshaw Village

Email - 
Tel: 01257 442911

8. Changes to our privacy policy


Any relevant changes to our privacy policy will be added to this page.

9. And, finally

We take every care to protect your personal data; however, we can’t guarantee total security and so provision of your data is done so at your own risk.


Our site contains links to other sites. If you follow a link to any of these other sites, please note that each should have its own privacy policy and we are not responsible for how they manage and/ or store any data provided to them.